Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

1. How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package on the courier’s website.

2. How long does shipping take?

We process orders within 3 business day, and delivery typically takes 3-5 business days.

3. What is your return policy?

You can return items within 30 days of receiving them, as long as they are unused and in their original packaging. For more details, visit our Return Policy.

4. What payment methods do you accept?

We accept all major payment methods available at checkout.

5. Do you offer exchanges?

We currently do not offer direct exchanges. If you need a different item, please place a new order and return the original item for a refund.

6. How can I contact customer support?

For any questions or issues, you can contact us via email at info.michealturner@gmail.com We aim to respond as quickly as possible.